Makeups & Absences
How to record an absence and schedule a makeup
Make Up & Absence Policy
Your child’s instructor is here waiting for you at your scheduled time and making sure your class is the best possible environment for your swimmer, so we do not encourage makeups! However, we also care about the health of our swimmers - so if your child is sick, please do not bring your child. If you must miss a class, please see the following guidelines:
Makeups are not guaranteed but we will try our best to find a spot for makeups when needed. These spots are limited and on a first-come, first-served basis.
To receive makeups, lessons must be canceled in advance on the Parent Portal at least by the previous night. Each student can schedule makeups for up to 2 of his or her scheduled classes. The first makeup is free of charge, and the second makeup costs $5. (If we cancel class for any reason, the makeup for that class will not count as one of your 2 allotted makeups.)
Makeups must be completed during the session that they were missed. (ex. the possibility for a makeup from a class missed during the fall of 2022 will expire at the end of the fall 2022 session)
For those in private lessons, we cannot guarantee the makeup will also be a private lesson - it may be a group class.
Payment is due immediately to secure the second makeup time slot. Makeup fees are nonrefundable.
Missed makeups will not be rescheduled.
Please note, while you will be able to see all classes with make up spots available, we ask that you select the class level that makes the most sense for your child. I.e. if you are in a Level 1.5, the best option would be to select a make up time during another Level 1.5 class. If you aren't able to find a make up spot in your level, feel free to reach out to us: swimkidswaco@gmail.com. We're happy to help you find the best option for your student!